- request disclosure of your personal data that we hold from the past 12-month period, including your specific information as listed in Proterra’s Privacy Policy under What Data Do We Collect?
- request deletion of your personal data that we hold from the past 12-month period, provided that the data is not required by Proterra to complete a transaction or enable internal uses within the context of our ongoing business relationship with you, to provide security, prevent fraud, and repair errors, or to comply with applicable laws or regulations
California residents can exercise these rights by contacting us at 612-257-7900 or at dataprotection@proterrapartners.com. We will review your requests and respond accordingly within 45 days. The rights described herein are not absolute and we reserve all of our rights available to us at law in this regard. You will not have to pay a fee for the disclosure of your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for disclosure is manifestly unfounded or excessive. We will not provide disclosure of your personal data more than twice in any 12-month period.
Individuals who submit requests for access or erasure of personal information will be required to verify their identity by answering certain questions. We will not disclose or delete any information until such individual’s identity is verified.
If you are making a request for access, we may not be able to provide specific pieces of personal information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal information, your account with us, or our systems or networks.
If you are making a request for deletion, we will ask that you confirm that you would like us to delete your personal information again before your request is submitted. In certain circumstances, we may not erase all personal information, as permitted by applicable law.
You may designate an authorized agent to submit a request on your behalf by providing that agent with your written permission. If an agent makes a request on your behalf, we may still ask that you verify your identity directly with us before we can honor the request.
Agents who make requests on behalf of individuals will be required to verify the request by submitting written authorization from the individual. We will not honor any requests from agents until authorization is verified.
We will not discriminate on the basis that you have exercised any of your rights under the CCPA. Proterra takes very seriously any inquiries we receive about our privacy practices and our compliance with the CCPA, and we will ensure that all inquiries are handled in accordance with the CCPA’s requirements. Where CCPA requests are submitted to us, we will only use the information supplied to us to verify the request and any subsequent issues.